Operational Program: Western Greece 2014-2020

Action: Support for Development & Innovation Research Projects in the RIS3 Priority Sector “Information & Communication Technologies”

Project Title: Hotel Reviews Intelligent Impact Assessment Platform

Acronym: Reviews Manager

Project Code: ΔΕΡ5-0019424

Budget: € 250,000

Objectives of the project

The research and investigation in the acquisition of new knowledge and skills in order to design and implement a Critics and Critics Evaluation Platform. It includes the creation of the components of the platform focusing on the user interaction experience, ICT as well as the economic and commercial utilization of the results (monetisation).

The objectives of the proposed project are the research and creation of an intelligent platform that will serve the exploitation of critiques for Tourism Businesses in the axes of user/ traveller experience and interaction between them, ICT and economic and commercial exploitation of the results.

General purpose search engines, on the one hand, and information feeds on social networking sites, on the other, contain many references to comments and reviews about tourism businesses and their sources. One of the purposes of the partnership is to automate the process of identifying new content, reviews and visitor profiles and extracting the right information. Thus, the content collection process will be controlled and redesigned, where necessary, in order to minimize the requirements for human resources in the integration and conservation of resources, as well as to produce a mechanism for analysing data and exporting knowledge and information to tourism businesses.